Privacy Policy

Data Controller

Rebecca Richardson. Rebecca@rebecca-the-gardener.co.uk

Collected Personal Data

What is "personal data"? This includes information such as your name, address, phone number, email address, and your device's internet protocol address when visiting the website. 

Depending upon your use of Our Site, we may collect some or all of the following personal, and non-personal data:

  1. Name
  2. Contact information such as email addresses and telephone numbers
  3. Demographic information such as postcode, preferences, and interests
  4. IP address
  5. Web browser type and version
  6. Operating System
  7. A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to
  8. Geographic Location

If you choose to pay by bank transfer, then 'personal data' may also include certain of your account details which are publicly available, such as your account number and sort code.

Purpose of collecting data

1. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. 

2. Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data or because it is in our legitimate interests. Specifically, We may use your data for the following purposes:

  1. Providing and managing your Account
  2. Providing and managing your access to Our Site
  3. Replying to emails / messages from you

3. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

Emails and other communications:

Rebecca the Gardener (RTG) will store and process personal information supplied by you in communications for the purposes of a business relationship. This will include any personal information communicated to RTG, and is likely to include your full name, other contact details and your location information.

Collected personal information will be used to efficiently communicate with you and it will also be used in invoicing, design proposals, and other similar documents. Emails are also stored to keep a track of discussions, decisions and for legal reasons.

RTG may on occasion share this personal data with others, but only if specifically asked to by yourself: for example, you may ask me to pass your contact information on to a third party such as a supplier/contractor/specialist etc. In certain circumstances RTG will also share this personal data with its professional advisors if it becomes relevant to share the information.

These types of personal data will be stored for a period of 10 years.

This personal data is collected on the lawful basis of having a legitimate interest in the personal data, to form and maintain a business relationship and for efficient communication. The data is obtained in a way, and used for purposes that would be reasonable to expect (ie you gave RTG this information yourself), it is not harming your rights and interests and has minimal privacy impact to you.

RTG will share this personal data with professional advisors in the event of any circumstances that require their attention.

Personal data rights:

You have the following rights regarding the use of your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision making and profiling.
The right to lodge a complaint with the supervisory authority.
 

Certain of these rights do not apply in all circumstances due to the lawful basis of processing. Your provision of personal data is not a statutory or contractual requirement and you are not obliged to provide the personal data and there are no consequences if you do not provide personal data (other than RTG being unable to get in contact with you).

RTG does not use any profiling technique or methods.

If you wish to make any changes to the personal information which RTG holds, simply email your request to rebecca@rebecca-the-gardener.co.uk

Dispute Resolution:

Disputes will be handled by myself, Rebecca. I will correct any errors and reply to any personal data requests within 1 month.

 

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